COVID-19: IEDCR now fixes one hotline number

GB NEWS 24 DESK//

Institute of Epidemiology, Disease Control & Research (IEDCR) has replaced it’s previously used by one hotline number ‘10655’ for COVID-19 services.

Digital Healthcare Solutions (DH) will support IEDCR handling the COVID-19 Hotline to strengthen COVID-19 containment activity of the government, said a press release on Monday.

With increasing number of suspected and confirmed cases and to support increasing number of people in need, IEDCR has decided to on-board Digital Healthcare Solutions (DH) to support in managing the responsibility of the emergency response hotline.

Currently, the calls to hotline 10655 are being handled by the DH call center where people can consult with DH’s in-house experienced doctors for expert advice regarding COVID-19. All the IEDCR hotline numbers previously used are now replaced by one hotline number ‘10655’.

IEDCR director Professor Tahmina Shirin said, “Government is working together with other stakeholders to provide more efficient and effective services to our people to tackle the COVID-19 crisis. Therefore, we have decided to partner with Digital Healthcare Solutions of Grameen Telecom Trust to strengthen IEDCR’s COVID-19 hotline service.”

USAID Mission Director Brown said, “I’m proud that the U.S. Agency for International Development (USAID) has been a long-standing partner of Bangladesh. We are committed to help the government of Bangladesh’s ongoing efforts to tackle the spread of coronavirus. Our support to the IEDCR hotline is part of that commitment and we thank Digital Healthcare Solutions for joining hands with us to help address COVID-19.”

Sajid Rahman, CEO of Digital Healthcare Solution believes, “DH will continue its effort to serve millions of people of Bangladesh with quality healthcare services. We are here to help government however the need is in response to the fight against COVID-19.”

This initiative is a collaborative effort among IEDCR, USAID, Breakthrough Action Activity implemented by Johns Hopkins University and Digital Healthcare Solutions.